At headboardsx.shop, we are committed to providing our customers with a reliable, transparent, and convenient shipping experience. We carefully prepare every order and work with trusted shipping partners to ensure that your products are delivered safely and efficiently.

This Shipping Policy explains our shipping methods, processing times, delivery estimates, tracking information, and other important shipping details.

1. Free Standard Shipping

headboardsx.shop provides free standard shipping on all orders.

Customers do not need to pay additional shipping fees for standard delivery.

All eligible orders placed through our website will be processed and shipped according to the conditions described in this Shipping Policy.

2. Order Processing Time

After your order has been successfully placed and payment has been confirmed, our team will begin preparing your order.

The standard processing time is:

1-5 business days

During the processing period, we will:

• Verify order information

• Prepare products

• Complete necessary quality checks

• Carefully package your items

• Arrange shipment

Processing times may be slightly extended during:

• Public holidays

• Promotional periods

• High order volume seasons

• Unexpected operational circumstances

We appreciate your understanding and patience.

3. Delivery Time

After your order has been processed and shipped, it will be delivered through our standard shipping service.

Estimated delivery time:

15-20 business days

The estimated delivery period begins after the order has been shipped.

Please note that delivery times are estimates and may vary depending on:

• Destination country or region

• Customs procedures

• Shipping carrier conditions

• Weather conditions

• Public holidays

• Other circumstances beyond our reasonable control

headboardsx.shop works continuously with shipping partners to provide reliable delivery services and reduce possible delays.

4. Shipping Confirmation and Tracking

Once your order has been shipped, tracking information will be provided when available.

Tracking details will be sent to the email address provided during checkout.

Please allow several business days for tracking information to become active after shipment.

If you have not received tracking information, please contact us:

Email:

info@headboardsx.shop

Our customer service team will assist you as soon as possible.

5. Shipping Address Information

Customers are responsible for providing accurate and complete shipping information during checkout.

Please carefully verify:

• Full name

• Shipping address

• Postal code

• City

• Country

• Contact information

headboardsx.shop is not responsible for delivery issues caused by incorrect or incomplete information provided by customers.

If you notice an incorrect shipping address after placing your order, please contact us immediately.

We will make reasonable efforts to assist if your order has not yet entered the shipping process.

6. Delivery Delays

Although we work hard to deliver orders within the estimated timeframe, unexpected delays may occasionally occur.

Possible causes include:

• Customs inspections

• Carrier delays

• Severe weather

• Public holidays

• Transportation interruptions

• Incorrect delivery information

• Events beyond our reasonable control

Delays caused by these circumstances do not automatically qualify for refunds or compensation.

However, our customer support team will provide assistance and updates whenever possible.

7. Customs Duties and Taxes

For international shipments, customs procedures may apply depending on the destination country.

Customers are responsible for understanding and complying with local import regulations.

Any customs duties, taxes, or additional charges required by local authorities may be the responsibility of the customer unless otherwise required by applicable law.

headboardsx.shop cannot control customs processing times or decisions made by customs authorities.

8. Lost or Missing Packages

If your tracking information shows that your package has been delivered but you have not received it, please:

1. Check your delivery location carefully.

2. Ask family members, neighbors, or building reception if applicable.

3. Contact the shipping carrier.

4. Contact headboardsx.shop for assistance.

We will cooperate with customers and shipping providers to investigate delivery issues.

9. Damaged Packages or Products

We carefully inspect and package all orders before shipment.

If your order arrives damaged, please contact us within 7 days after receiving your package.

Please provide:

• Order number

• Description of the issue

• Photos or videos of the damaged product and packaging

After reviewing your request, headboardsx.shop may provide:

• Product replacement

• Partial refund

• Full refund

• Another appropriate solution

10. Order Cancellation Before Shipment

Customers may request order cancellation shortly after placing an order.

If the order has not yet entered processing or shipment, we will make reasonable efforts to cancel the order.

Once the order has entered the shipping process, cancellation may no longer be possible.

Customers may request a return after receiving the product according to our Return and Refund Policy.

11. Delivery Confirmation

Once the shipping carrier confirms successful delivery, the order will be considered completed.

Customers should monitor tracking information and ensure that delivery details provided during checkout are accurate.

12. Customer Support

If you have any questions regarding shipping, delivery times, tracking information, or your order status, please contact us:

Company Name:

headboardsx.shop

Email:

info@headboardsx.shop

We are committed to providing reliable shipping services and a smooth shopping experience for every customer.

Thank you for choosing headboardsx.shop.